Delivery Information

Shipping and Delivery Policy

Free Shipping on all orders exceeding USD 2,500, applicable worldwide.
For orders below this amount, the shipping cost will be determined based on the following factors:

Delivery Information and Conditions

We provide shipping services to all countries worldwide, adhering to specified delivery timelines.
Estimated Delivery Times:

If the customer does not receive the order within an additional two weeks beyond the expected delivery date, they have the right to request a refund, after deducting:

Additional Shipping Policies

Updating Shipping Information: Customers are kindly requested to review and update their address details periodically to ensure proper delivery.
Delays: We apologize for any delays caused by circumstances beyond our control, such as customs processing or weather conditions.
Special Shipping Requests: We can accommodate expedited or special shipping requests after prior communication to provide a tailored quote.
Insurance: Shipping insurance is available upon request for an additional fee, safeguarding shipments against damage or loss during transit.
Customs and Taxes: Customers are responsible for any customs duties or taxes applicable to shipments sent to countries with such requirements.
Order Modifications or Cancellations: Please contact us as soon as possible if you wish to modify or cancel an order after it has been shipped. Please note that some modifications may incur additional charges.

Quality Guarantee

We guarantee that all artworks sent to you are genuine products of high quality.
In the event of any defects or damages during shipping, we are not responsible. Customers are kindly requested to contact us within the specified period after receipt to facilitate appropriate solutions.

Contact Methods